WhatsApp message templates for business
The messages you type to customers every week, written for each stage: the friendly nudge, the firm follow-up, the one you send when it goes wrong. Tap any message to copy it.
- Abandoned cart message
Copy-ready abandoned cart messages for WhatsApp: a first nudge, a question-led follow-up and a last call. Opt-in first, no hard sell. English and BM.
- Appointment reminder message
Copy-ready appointment reminder messages for clinics, dentists, salons and service visits. 24h and 2h reminders, prep notes, no-shows, BM.
- Booking confirmation message
Copy-ready booking confirmation messages for salons, tours, homestays, classes and restaurants. Deposit, cancellation policy, directions and BM.
- Order confirmation message
Copy-ready order confirmation messages for WhatsApp: order received, confirmed with total and ETA, ready for pickup, shipped, and wholesale cut-offs.
- Out of stock message
Out of stock messages for WhatsApp: tell the customer, offer a substitute, give a backorder date, ship part of the order, or send a restock alert.
- Payment received message
Payment received messages for WhatsApp: full payment, deposit, part payment with balance due, and a slip that hasn't cleared. With Bahasa Malaysia.
- Payment reminder message to customer
Payment reminder messages for WhatsApp, from a nudge before the due date to a final notice at 30 days late. Copy-ready, with Bahasa Malaysia versions.
- Price increase message to customer
Price increase messages for WhatsApp: early notice, effective date, old price held for confirmed orders, regulars and distributors. With Bahasa Malaysia.
- Refund message to customer
Refund messages for WhatsApp: approved, processing time, partial refund, store credit and a polite no. Copy-ready, with Bahasa Malaysia versions.
- Rent reminder message to tenant
Copy-ready rent reminder messages for landlords in Malaysia and Singapore, from before the due date to final notice. Lawful, factual, with BM.